Refund policy

Returns & Exchanges

All sales are final due to the luxury and personal nature of our products. We do not accept returns or exchanges.

Please review your order carefully before completing your purchase.

For questions about a product, fragrance, or size, reach out to us via WhatsApp before ordering.

Delivery Information

Region Delivery Time
United Arab Emirates (UAE) 1-2 days
GCC Countries(Saudi Arabia, Kuwait, Bahrain, Oman, Qatar) 5-7 days
International Orders 7-10 working days after dispatch

We are not responsible for unforeseen delays caused by the carrier.

Shipping Notes

  • Please provide your full address and a correct phone number at checkout to ensure smooth delivery.
  • Ordering more than one adult product may incur additional delivery charges due to increased weight; you will be contacted regarding any extra fees.
  • For urgent delivery requests, contact us via WhatsApp.

Contact Us

If you have any questions about our return or shipping policies, please contact us at info@suqaoud.com